RETURN POLICY

  • Merchandise must be returned unused within 45 days of shipped date.  

  • Size exchanges are subject to availability.

  • We will not accept merchandise that's missing tags, worn, altered, or washed. 

  • Shipping charges incurred during checkout are not refundable. 

  • Packages that arrive C.O.D. may be denied, or the C.O.D. amount may be deducted from your return. 

RETURN / EXCHANGE PROCESS

  • To being a return please send an email to: sales@22degrees.co or use our webform to request a return and start the process.

  • Please include your order number.

  • Domestic Returns: A return postage label will be provided.

  • International Returns: Return postage is the responsibility of the buyer.

  • Returns and exchanges will be processed within 5-10 days of receipt of goods.  

  • You will be notified via email once your refund has been approved.

  • Allow 3-5 business days for funds to appear in your account. 

WARRANTY

  • Our products are inspected for high quality and we stand by our products.

  • Merchandise are warrantied for 90 days from the date of purchase for issues related from manufacturer defect.

  • This warranty covers issues that defects that occurred during normal use, for example a defective zipper.

  • This warranty does not cover issues that result from normal wear and use. Please note the care instructions included with our products.

  • Rinse or wash your jacket with fresh water when exposed to salt water or ocean environments.

  • Please contact via email at: sales@22degrees.co or our webform online to initiate a support case.

 
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